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Warranty

Simple warranty guidance without the confusing wording.

This page explains how Techcore handles product and repair warranty support, what may be covered and what is normally excluded.

Warranty

Repair workmanship warranty

Where applicable, Techcore may provide warranty support for the workmanship of an eligible repair and for replacement parts fitted as part of that repair.

What is generally covered

  • Problems directly linked to the completed repair work.
  • Faults in eligible replacement parts supplied and fitted by Techcore.
  • Repeat issues that appear during the stated warranty period and are related to the original covered repair.

What is generally not covered

  • Physical damage, liquid damage or impact damage after collection or delivery.
  • Unrelated faults not connected to the original repair.
  • Software issues, user damage or faults caused by third-party repair attempts after our work was completed.
  • Consumables or wear-and-tear items unless specifically included in writing.

Product warranty support

For products sold by Techcore, warranty support depends on the product type, supplier terms and the nature of the issue. Keep your order reference and contact us first so we can guide you through the next step.

How to request support

Please contact Techcore with your order or repair reference, a clear explanation of the issue and any relevant photos or videos where helpful. We may ask to inspect the product or device before confirming the outcome.

Important note

This page is a customer-friendly overview and does not replace any specific written warranty term issued with a product, repair or invoice.

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